Terms Of Service

Effective Date: 7/30/2025

Welcome to the website of Grantham Heating & Air (“we”, “us”, “our”). By accessing or using our website, scheduling services, or providing your contact information, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.


1. Services Provided

We offer HVAC repair, maintenance, and installation services. All services are subject to availability and confirmation.


2. Scheduling and Appointments

When booking a service through our website, by phone, or via chat, you agree to provide accurate information. Appointment times are not guaranteed and may be subject to change.


3. SMS Notifications

By submitting your phone number on our website or during scheduling, you consent to receive service-related SMS messages, including:

  • Appointment confirmations and reminders

  • Rescheduling notifications

  • Customer satisfaction or review requests

Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.


4. Cancellations & Rescheduling

Please contact us at least 24 hours in advance to cancel or reschedule appointments. Late cancellations may be subject to a service fee.


5. Intellectual Property

All content on this site, including text, images, logos, and branding, is the property of Grantham Heating & Air and may not be copied or reused without permission.


6. Limitation of Liability

We are not liable for any damages resulting from the use or inability to use our services, except as required by law.


7. Governing Law

These terms are governed by the laws of the state in which Grantham Heating & Air operates.


8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with a revised effective date.