Privacy Policy

1. Information We Collect

We may collect the following personal information when you visit our site or use our services:

  • Name

  • Email address

  • Phone number

  • Service address

  • Booking details

  • Any messages sent to us through forms or chat


2. How We Use Your Information

We use your information to:

  • Schedule and manage HVAC appointments

  • Send appointment reminders via SMS or email

  • Follow up for service feedback or reviews

  • Improve our customer service and communication

We do not sell or share your personal data with third parties for marketing purposes.


3. SMS Consent

By submitting your phone number, you agree to receive SMS messages related to your HVAC appointments and follow-ups. You may opt out at any time by replying “STOP” to any message.


4. Data Protection

We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. Your information is stored securely in our CRM and is only accessible by authorized personnel.


5. Cookies & Website Analytics

Our website may use cookies to analyze site traffic and improve user experience. You can disable cookies in your browser settings.


6. Third-Party Links

Our site may contain links to third-party websites (e.g., for reviews or maps). We are not responsible for their privacy practices or content.


7. Access & Control of Your Information

You can request to view, update, or delete your personal data by contacting us using the information below.


8. Contact Information

If you have questions about this Privacy Policy or your data, please contact us at:

Grantham Heating & Air
Email: waylan88hvac@gmail.com
Phone: 435-232-2626
Website: https://www.granthamhvac.com


9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.